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1. When will I receive my electric bill? Why am I being charged interest if I didn’t receive my bill?

Electric is billed monthly. By Resolution, the Borough of Milltown allows a 28-day grace period before charging a penalty for late payments. Failure to receive a bill in the mail does not invalidate the bill. It is the account holder’s responsibility to contact the Utility office to obtain the total amount due.

2. How are electric bills calculated?

Ordinance 10-1311 Electric Rate Ordinance explains the rates and charges incurred on electric bills.

3. How do I change my mailing address on my bill?

Please complete the Address Change Form (PDF) and submit it to the Utility office.

4. What happens if I do not pay the Electric bill? Will my service be disconnected?

Any accounts that are 45 days past due from the original billing date and have delinquent balances over $250 are sent an electric shut off notice. The customer has 15 days from the date of the notice to contact the Utility office and make payment arrangements or the electric will be disconnected. If the electric service is disconnected for non-payment, a reconnection fee of $50 (during business hours) will be charged. After business hours charge is $100.

If there are any unpaid utility bills owed from the previous year, a lien will be sold against the property which may also include other municipal charges (PDF).

5. How do I discontinue service if I’m selling my home or if one of my tenants is moving out?

If you are selling your home, please have your Title Agency or Attorney complete the Final Meter Readings Form (PDF) and submit it to the Utility office at least 24 hours in advance of the closing.  

If a tenant is moving out, the owner or the tenant can complete the Final Meter Readings Form (PDF) and submit it to the Utility office at least 24 hours prior to the departure of the tenant.