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Posted on: June 11, 2020

Counting Everyone- Census 2020

2020 Census Image

Counting Everyone- Census 2020

Participating in the census is required by law, even if you recently completed another survey from the Census Bureau. A complete and accurate count is critical for you and your community, because the results of the 2020 Census will affect community funding, congressional representation, and more. 

The Census Bureau will never ask you for:

  • Your full Social Security number.
  • Your bank account or credit card numbers.
  • Anything on behalf of a political party.
  • Money or donations.

Responding to the Census

The 2020 Census is happening now. You can complete your questionnaire online, by phone or by mail. 

The 2020 Census asks a few simple questions about you and everyone who was living with you on April 1, 2020. Visit my2020census.gov


Responding Online

You can respond to the 2020 Census by visiting our online questionnaire today at my2020census.gov 

If you are responding online, please note that you cannot save your progress and that you must complete the census in one sitting. (You can preview the questions asked.)


Responding by Phone

You have the option of completing the questionnaire by phone. To begin, call 844-330-2020, or call the number associated with your preferred language below.  

Language Support

The 2020 Census can be completed by phone in the below languages.

English and Spanish Language Hours of Operation: Customer Service Representatives are available every day from 7am to 2am Eastern Time on the following phone lines:

Non-English and Non-Spanish Language Hours of Operation: Customer Service Representatives are available Monday through Friday from 8am to 10 pm Eastern Time on the following phone lines:

To help you respond, the Census Bureau also offers web pages and guides in 59 non-English languages, including American Sign Language, as well as guides in Braille and large print.

Visit Language Support to learn more.

Responding by Mail

Most households received their invitation to respond to the 2020 Census in March. These official Census Bureau mailings included detailed information and a Census ID for completing the census online.

In mid-April, the Census Bureau began mailing paper questionnaires to homes that have not yet responded online or by phone.

To see a sample copy of the paper questionnaire, and for more information on answering each question, please visit Questions Asked.

Verifying Your Questionnaire

There are several ways you can confirm that the 2020 Census questionnaire you received is legitimate:

  • The outer envelope’s return address will say "U.S. Census Bureau" and "U.S. Department of Commerce," which is the Census Bureau’s parent agency.
  • The return address will also show:

    U.S. Census Bureau
    National Processing Center
    100 Logistics Avenue
    Jeffersonville, IN 47144
  • The enclosed envelope for mailing the completed paper questionnaire will be addressed to either Jeffersonville, IN, or Phoenix, AZ, where the Census Bureau has mail processing centers.

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